AutoData Systems >

Employee Engagement: 70% of workers in the U.S. are unengaged

AutoData tries to write posts on many different worthwhile topics that our users and potential users find valuable. One topic we haven’t written about is the importance of employee engagement.

An “engaged employee” is one who is fully involved in and enthusiastic about their work. This allows them to act in a way that furthers their organization’s interests. In other words, an organization with high employee engagement will be a successful organization. Achieving high employee engagement is no easy task, however.

In fact, according to a State of the American Workplace report, 70% of American workers don’t like their job. A whopping 70%!

A recent article in Forbes wrote about the importance of engaged employees:

“Employees engaged in their work are likely to be motivated, to remain committed to their employer and to stay focused on achieving business goals and driving the organizations future. Disengaged employees can drag down others and impact everything from customer service to sales, quality, productivity, retention and other critical areas.”

It’s clear that employee engagement is an integral part of maximizing the value an organization provides. Thus, organizations should ask themselves two questions about employee engagement: what engages employees? How do I know they’re engaged?

The Forbes article discusses a number of great ways to answer the first question (full article found here: http://www.forbes.com/sites/sylviavorhausersmith/2013/08/14/how-the-best-places-to-work-are-nailing-employee-engagement/) I’ll simply outline them in our post:

–        Understand what employees are thinking

–        Create an intentional culture

–        Demonstrate appreciation for contributions, big and small

–        Commit to open, honest communication

–        Support career path development

–        Engage in social interaction outside work

–        Know how to communicate the organizations stories

The second question is equally as important – how do I know if my employees are engaged? The most obvious way is through surveys. Many organizations use online surveys to measure their employee’s engagement. However, more and more organizations are finding out that online surveys don’t yield great participation results. In fact, studies have shown that paper surveys yield higher participation rates than online surveys. Because our software allows users to create, distribute, and report on thousands of paper surveys, many organizations have had success using our software to measure employee engagement.

Knowing whether or not your employees are engaged is a top priority in organizations across all types of industry. How do you measure employee engagement?

Businesses are using employee wellness to address rising healthcare costs

The unsustainable costs associated with healthcare have been part of an ongoing conversation in our country for the past decade or so. Although the discussion about our country’s healthcare has been well documented and debated it feels that little progress has been made. The U.S. spends $2.8 trillion on healthcare annually – more than any other country – yet rank 37th in world health systems, according to the World Health Organization. Further, as Dr. Nick Baird of U.S. Healthiest states, “unhealthy behaviors drive 70% of preventable healthcare spending.” As healthcare costs rise at alarming rates, individuals and the businesses that provide their health insurance are feeling the pain, for lack of a better term.  How do we as a nation address the unhealthy behaviors and the decisions behind those behaviors contributing to unsustainable costs?

This is where organizations such as U.S. Healthiest come into play. U.S. healthiest is a non-profit, public-private partnership formed to address these market pressures by recognizing the value of healthy employees through workplace engagement and well-being. U.S. Healthiest has created an accreditation system –comparable to LEED accreditation for green buildings – to address worksite health and wellness. The accreditation system uses standardized scores and benchmarking to encourage businesses to embrace continuous workplace health improvement. When businesses commit to their employees’ health through wellness programs, they begin to see an increase in productivity and work ethic, ultimately translating into increased revenue. A focus on employee wellness also leads to lower healthcare costs for the company. The incentives for businesses to encourage their employees’ health are clear. So far, companies such as Target, Intel, and ING have all signed up for the accreditation process.

U.S. Healthiest and organizations like U.S. Healthiest are hoping to change individual employee’s behaviors by leveraging business incentives and in turn, taking our nation’s healthcare problem head-on. So far, the numbers don’t lie:

“A 2010 analysis of 36 studies that looked at corporate wellness programs suggested they can be effective. Researchers calculated that employers saved $6 for every $1 spent: $3.27 saved in medical costs and an additional $2.73 gained due to reduced absenteeism. An earlier analysis had found that such programs reduced sick leave, health plan costs, worker compensation and disability costs by about 25%.” (see link below)

Whether it’s a massive corporation such as Target or a local small business, companies benefit from investing in employee wellness, and in turn, hopefully our country will benefit as well.

An important element of adhering to workplace health improvement and U.S. Healthiest’s accreditation process is measuring employee’s health, most commonly through an HA (health assessment). AutoData’s software simplifies the process of measuring employee wellness with its survey creation software. By offering a combination of paper and web surveys, using our software will increase a company’s response rates and employee engagement. AutoData embraces the opportunity to assist companies in improving their top and bottom lines, but most importantly, the opportunity to help businesses improve our nation’s healthcare.

http://articles.latimes.com/2013/sep/15/opinion/la-oe-parikh-employee-wellness-programs-20130912