We could write blog after blog on the importance of patient satisfaction surveys to healthcare providers and organizations, but it might not mean a whole lot coming from us. Instead, we’ve collected some worthwhile articles for you to check out written by the experts.
Six Characteristics of High-Performing Healthcare Organizations – highlights some of the differences in results throughout different types of surveys, including the HCAHPS.
Candid Comments Make HCAHPS Results Even More Valuable – discusses the value of open-ended patient comments (something that runs seamlessly with our software).
http://blog.healthstream.com/blog/bid/108113/Candid-Comments-Make-HCAHPS-Results-Even-More-Valuable
HCAHPS Focus: 3 Ways HR Can Impact the “Always” Response
http://www.hireright.com/blog/2012/08/hcahps-focus-3-ways-hr-can-impact-the-always-response/
As you can see, don’t just take our word for it.
Find out how AutoData’s software can help improve your organization’s patient survey process and more importantly, save your organization money.
