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The Importance of Patient Satisfaction Surveys

We could write blog after blog on the importance of patient satisfaction surveys to healthcare providers and organizations, but it might not mean a whole lot coming from us.  Instead, we’ve collected some worthwhile articles for you to check out written by the experts.

Six Characteristics of High-Performing Healthcare Organizations – highlights some of the differences in results throughout different types of surveys, including the HCAHPS.

http://www.beckershospitalreview.com/hospital-management-administration/6-characteristics-of-high-performing-healthcare-organizations.html

 

Candid Comments Make HCAHPS Results Even More Valuable – discusses the value of open-ended patient comments (something that runs seamlessly with our software).

http://blog.healthstream.com/blog/bid/108113/Candid-Comments-Make-HCAHPS-Results-Even-More-Valuable

 

HCAHPS Focus: 3 Ways HR Can Impact the “Always” Response

http://www.hireright.com/blog/2012/08/hcahps-focus-3-ways-hr-can-impact-the-always-response/

 

As you can see, don’t just take our word for it.

Find out how AutoData’s software can help improve your organization’s patient survey process and more importantly,  save your organization money.

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