We could write blog after blog on the importance of patient satisfaction surveys to healthcare providers and organizations, but it might not mean a whole lot coming from us. Instead, we’ve collected some worthwhile articles for you to check out written by the experts.
Six Characteristics of High-Performing Healthcare Organizations – highlights some of the differences in results throughout different types of surveys, including the HCAHPS.
Candid Comments Make HCAHPS Results Even More Valuable – discusses the value of open-ended patient comments (something that runs seamlessly with our software).
HCAHPS Focus: 3 Ways HR Can Impact the “Always” Response
As you can see, don’t just take our word for it.
Find out how AutoData’s software can help improve your organization’s patient survey process and more importantly, save your organization money.